Who we are
Our website address is: https://earthenaromas.com.
Earthen Aromas is committed to ensuring that your privacy is protected, you can be assured that it will only be used in accordance with this privacy statement.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online.
We will not sell or distribute your personal information to third parties unless we have your permission or are required by law to do so.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Controlling your personal information: We will not sell or distribute your personal information to third parties unless we have your permission or are required by law to do so.
How we protect your data
Security: We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online.
Controlling your personal information: We will not sell or distribute your personal information to third parties unless we have your permission or are required by law to do so.
Cancellation Policy
Cancellations on orders will be considered if the request is made before the order is dispatched for delivery.
Returns and Refund Policy
We will make sure to deliver freshly roasted coffee and best-quality spices. However, if you are unsatisfied with any purchase you have made from our website, you can contact us within 2 days of shipment on [email protected] for a replacement or 100% refund of the purchase price back to your account.
Please make sure to include:
1. Your Order NO
2. The items you would like refunded
3. The reason for the return (optional, but we would love to use your feedback to improve our products)
Please note:
• All coffee packets should be returned back to us in case of a refund.
• All brewing equipment can only be refunded if it is returned back to any of our facilities in new and unused condition
• Refunds are initiated within 7 days of notification. The amount of time it takes before the money is credit back to the customer’s account depends on the clearing cycle of the customer’s bank
Contacting Us: If there are any questions regarding this privacy policy you may contact us using the information below: Sandalkad Estate, Ibnivalawadi, Boikeri Post, Madikeri 57120, India
Terms and Conditions apply*